Question 1

Do you deliver outside Kashmir?

Accepted Answer

Yes, all over India. Orders are vacuum-sealed and dispatched within 48 hours. Saffron goes in a sealed glass vial inside a padded box. TODO[CLIENT]: confirm courier partner and delivery charges.

Question 2

How do I pay?

Accepted Answer

Message us on WhatsApp with your order and we will send payment details. UPI, bank transfer, or cash if you are collecting from the shop. TODO[CLIENT]: confirm accepted payment methods.

Question 3

Why is your saffron more expensive than what I see online?

Accepted Answer

Because a lot of what is sold online is not saffron, or is padded with the yellow style of the flower, which has no flavour and adds weight cheaply. Use the water test on this page before you buy from anyone, including us.

Question 4

Why are your apricots brown and not orange?

Accepted Answer

Bright orange apricots have been treated with sulphur dioxide to preserve the colour. Ours are dried in the sun with nothing added, so they turn brown. The taste is stronger and the colour is honest.

Question 5

Is Gucchi available all year?

Accepted Answer

No. Morels appear for a few weeks after the snow melts, usually April, and cannot be farmed. When the season's stock is gone we do not restock until the following spring.

Question 6

Can I visit the shop?

Accepted Answer

Yes, please do. We are on the main Kangan–Sonamarg road at Thune, open daily. If you are driving to Sonamarg you will pass us — stop and taste before buying anything.

Question 7

Do you supply in bulk for weddings or shops?

Accepted Answer

Yes. Wedding boxes and bulk orders are a large part of what we do, and rates are lower by weight. Message us with quantities and we will quote. TODO[CLIENT]: confirm minimum bulk quantity.

The Kashmir Box

What you should know

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